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FAQ

Frequently Asked Questions

Terms & Conditions | What are your payment conditions?

We require a 25% booking deposit to confirm a booking and the balance of payment is due 6 weeks prior to arrival date.    For group bookings less than 8 weeks prior to arrival date – full payment is required at the time of booking. 

Terms & Conditions | What is a group?

We define a group as 8 persons and more.

Terms & Conditions | What types of group do you cater for?

We cater for Youth & School, University & College, Study & Cultural, Sports & Club Tours, Music Tours, Festival & Events Groups and Family & Friends.

Terms & Conditions | How do I make a booking?

You can complete our group booking form here or email us with preferred dates/locations/numbers of leaders/students and any additional or special requirements your group has and we will send you a detailed quotation in writing within 48 hours including room breakdown availability / pricing / special offers if applicable, etc.

Terms & Conditions | What are your payment conditions?

We require a 25% booking deposit to confirm a booking and the balance of payment is due 6 weeks prior to arrival date. For group bookings less than 8 weeks prior to arrival date – full payment is required at the time of booking.

Terms & Conditions | How can payments be made?

Payments can be made by bank transfer. Please ensure to specific your group ref with the payment so we can trace it to you. We also accept payment by credit card ( Visa and Mastercard only) – however credit card payments are subject to a 3% administration fee.

Terms & Conditions | What does Provisional Booking mean?

A provisional booking holds the accommodation quoted for you ( rooms, rates etc) temporarily for an agreed period of time. This allows you time to get flights, liaise with your group etc.  A provisional booking is normally held for two weeks and we would then contact you for an update on your group - is the group confirming / do you need more time etc. On confirmation of a booking we would send you an invoice for the booking deposit and normally allow 2 weeks for the payment of the booking deposit. 

Terms & Conditions | What is your cancellation policy ?

Cancellations are charged at 100% 6 weeks prior to arrival date.

Terms & Conditions | Is a deposit required on arrival? How can I pay?

Yes, the deposit which you have to pay is € 300.00 per group ( in case of a large group – i.e. 2 classes travelling together, then each class must pay the € 300.00 security deposit). At Gabriel House Budget Accommodation in Cork the security deposit is € 30.00 pppn or minimum € 500.00 per group depending on group size. Please note that the hostels require payment of the security deposit by group leader's credit card – this is to avoid too much cash being kept in the hostel premises.

Airport Transfer | How far is it from Dublin airport into the City centre ?

It is approx. 40 mins from Dublin airport to the city centre ( it can longer/shorter) depending on the time of day. We always advise groups to allow 1 hour to cover themselves.

Airport Transfer | What kind of airport transfers do you offer ?

We can offer your group both public and private airport transfers.

 

The Airlink 747 public bus has bus stops conveniently located within walking distance of our hostels and is ideal for small groups on a budget. It only takes about 30 minutes one way, however we suggest to allow 1 hour for the transfer in case of any road travel disruptions. Please note that the Airlink 747 has limited operating times.

 

We can also help you to organise your own private coach with driver to pick your group up at the airport or ferry port. The driver will meet your group at the arrivals hall at the airport or the ferry port, take them to the coach and drive them directly to their chosen city centre hostel. Private transfers operate 24 hours a day, 7 days a week, all year round

Hostels | Is bed linen provided in the Celtic Group Hostels?

Yes, the bed linen will be folded on each bed in each hostel’s room.

Hostels | Is breakfast included?

Each hostel provides a free continental breakfast. The breakfast varies according to the hostel – please check here each hostel to see what the breakfast includes in each hostel.

Meals | Do you provide lunches and dinners in the hostels?

No, but we work with restaurants located within walking distance of our hostels and we can book your group for dinner there.

As regards for packed lunches, we can also book them for your group and get them delivered to the hostel where you are staying.

Irish Experiences | Our group would like to experience something typically Irish. Can you offer something like that?

Yes, we can provide lots of Irish Experiences as we believe that Ireland’s unique styles of music, dance, sport and storytelling are the best ways to experience Irish culture. Click here and filter by Irish Experiences to find out all we can offer your group.

Tours | Do you offer day trips for groups?

Yes, we offer private day trips for groups including an English speaking driver/guide who has a lot of local knowledge and will make your day interesting and informative. The driver/guide will pick your group up and drop them off directly at the hostel where you are staying.

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