Tour Operators & Travel Agents

Welcome to the tour operators & travel agents section of the Celtic Group Hostels website – we have over 20 years of experience working with a large portfolio of International tour operators and travel agents for their group hostel requirements in Ireland. We are group booking specialists providing the best hostel group products and activities & tours booking services for our clients.

You will receive excellent customer service in the qualified hands of our central reservations office – based in Dublin. Our dedicated team of professionals will process and operate all aspects of your group tour bookings. Contact us to discuss your requirements or find out more about our services below.

 

Working with us -Benefits for Tour Operators

  • Dedicated group booking office staffed with a small experienced team
  • Ireland hostel experts with access to 2,500 hostels beds for your groups – 10 hostels in Ireland
  • Market leader in Ireland specialising in hostel group tour bookings – over 20 years experience
  • Speed of reply – 48 hour turnaround to all enquiries
  • Trade rates – Group rates and regular special offers available (early booking discounts etc)
  • Regular communication & updates – a dedicated trade ezine including all the latest news, offers in our hostels and things to do tips.
  • Hostel Photographic Library – available on line, easy to use dropbox – copyright free images available in low resolution for web use and high resolution for print use.
  • Inspection & Familiarisation trip organisation for staff & group leaders – advice, assistance and planning.
  • Activities & tours booking services including – airport transfers, tours, attractions, Irish experiences, activities plus lots more.
  • Things to do experts – advice, assistance and planning tips – if it’s happening in Ireland we will know about it and so will you!
  • Back up and support for your groups in Ireland – 24 hour emergency contact available
  • The best facilities throughout all our hostels – ensuite rooms, self-catering kitchens, Free WiFi, secure luggage and equipment storage.

If you are a tour operator or travel agent that brings group tours to Ireland and would like more information on working with Celtic Group Hostels – please Contact us

What to expect from a Celtic Group Hostel

  • All our hostels are Irish Tourist Board approved and comply with national health & safety requirements (copies of risk assessments, public liability insurance documents are available on request)
  • All rooms are clean, safe & secure
  • The majority of our hostels are all ensuite (showers & toilets in the rooms) and where not there are multiple showers and toilets on every floor.
  • A free light continental breakfast is included in the bed price
  • All bed linen is provided free of charge
  • Towels are available to hire from reception
  • All hostels have self catering kitchens, TV and lounge areas.
  • Free Wi-Fi is available at all hostels.
  • There are no curfews in our hostels – access is 24 hours
  • Safety deposit boxes are available at all hostels
  • There is secure luggage and equipment store
  • Fun, friendly and knowledgeable staff

If you are a tour operator or travel agent that brings group tours to Ireland and would like more information on working with Celtic Group Hostels – please Contact us

How to work with us / How to book?

  1. EnquiryEmail us your enquiry with tour operator enquiry in the subject line or complete our group booking form on the Groups page.
  2. 48 hour turn around – We will reply to your enquiry within 48 hours.
  3. Detailed quote – We will send you a detailed quotation in writing – including room breakdown availability / pricing / special offers if applicable etc.
  4. Provisional bookings – We can make a provisional booking for your group in order to guarantee the availability if you require.
  5. Confirmed Bookings – If you confirm a booking with us we will send you a confirmation containing your booking reference and payment details. An invoice totalling all costs, deposit deadline etc will also be sent to you for your records.
  6. Check up – We will touch base with you several weeks prior to the groups arrival to check to see if you need any other services booked
  7. Amendments / Changes – You can amend the rooming on group bookings as required to match the groups breakdown subject to availability.
  8. Additional Services / Activities & Tours – We can book a full range of additional services for group staying in our hostels – airport transfers, meals, tours, attractions, Irish experience etc. Just tell us what you need.
  9. Group’s Final details – A group’s name list and estimated time of arrival are required 2 weeks prior to arrival date.
  10. Booking Overview – prior to your group’s arrival we will send you a booking overview as a summary of all services booked with us for your group.

If you do not have a specific group request and would like to receive our tour operator group rates –  please Contact us

What else we can book -Activities & Tours booking service

To make your groups stay the most enjoyable experience possible we have put together a range of additional services which can be booked for them via our central reservations office. These services range from the most popular attractions through to Irish Experiences and beyond sightseeing – special interest visits. The following things to do are bookable only for groups staying with us and available at discounted group prices:

Visit our Activities & Tours section now for more information or Contact us for a copy of our Tour Operator / Travel Agent Things to do guide now.

Testimonials

We co-operate with a large portfolio of tour operators from all over the world regarding their group hostel requirements in Ireland. We understand that each market has its own characteristics and we work with our partners to ensure the best service for their groups. Our repeat booking levels are among the highest in the market.

Don’t just take our word for it – here is what some of our tour operator / travel trade partners have to say about us:

“We have used the Celtic Group Hostels for our group bookings to Ireland for the last 10+ years. Unbeatable locations, superb quality and excellent facilities are provided by the Celtic Group Hostels, which are a huge asset when selling to our group clients. As a partner in Ireland Celtic is reliable and trustworthy and we continue to develop our co-operation with them”

Geert Klarsgaard – Product Manager, Kilroy Group Travel/Team Benns – Denmark

“We have been working with our valued partner Celtic Group Hostels for over many years. They have contributed massively to our growing business to Ireland with their great hostels, great staff, brilliant service, excellent value for money and top client testimonials. For us, Celtic Group Hostels is our number 1 partner in Ireland!!”

Nicole Haselberger – Sales & Contract Manager – CTS Gruppen – und Studienreisen GmbH / Germany

“Celtic Group Hostels have everything a group organiser is looking for re their hostel requirements – amazing city centre locations), excellent facilities and incredible rates ! They have been our partner in Ireland for our sports groups for the last 12 years and their service is second-to-none!”

James Kennedy – Director – Sweet Chariot Sport Tours & Tournaments – UK

If you are a tour operator or travel agent that brings group tours to Ireland and would like more information on working with Celtic Group Hostels – please Contact us